PENILAIAN KINERJA MENGGUNAKAN METODE BALANCED SCORECARD DI KEMENTERIAN AGAMA KABUPATEN BONE

Mifrah Nurbadri Ramadani, Syamsu Alam, Fifi Nurafifah Ibrahim

Abstract


Tujuan – Penelitian ini bertujuan untuk mengetahui dan menganalisis bagaimana penilaian kinerja dari Kementerian Agama Kabupaten Bone secara komprehensif menggunakan metode Balanced Scorecard.

Desain/metodologi/pendekatan – Metode penelitian yang digunakan dalam penelitian ini adalah metode kuantitatif deskriptif. Data diperoleh dari Kantor Kementerian Agama Kabupaten Bone dengan membagikan kuesioner kepada 12 Aparat Sipil Negara dan 6 Masyarakat sebagai responden. Metode analisis yang digunakan  adalah statistic deskriptif.

Temuan – Hasil penelitian kinerja ditinjau dari perspektif keuangan dengan peningkatan tingkat efisiensi anggaran sebesar 0,27% ditahun 2019 dinilai cukup baik; penilaian kinerja ditinjau dari perspektif pelanggan dengan persentase 81,67% dinilai sangat baik; penilaian kinerja dilihat dari perspektif pertumbuhan dan pembelajaran dengan persentase 85,28% dinilai sangat baik; dan penilaian kinerja ditinjau dari perspektif internal bisnis dengan persentase 84,17% dinilai sangat baik .

Originalitas/Nilai Penelitian ini menggunakan metode Balanced Scorecard  untuk mengukur kinerja dari Kementerian Agama Kabupaten Bone yang sebelumnya belum pernah dilakukan.

 


Keywords


Penilaian Kinerja , Balanced Scorecard , Kementerian Agama Kab. Bone

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References


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DOI: https://doi.org/10.26486/jramb.v6i2.1570

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