PENGARUH PENELUSURAN HEDONIS DAN PENELUSURAN UTILITARIAN PADA DORONGAN PEMBELIAN IMPULSIF KONSUMEN PAPAN PASAR DARING

Authors

  • Santi Budiman Sekolah Tinggi Ilmu Ekonomi Isti Ekatana Upaweda
  • Eny Sulistyowati Sekolah Tinggi Ilmu Ekonomi Isti Ekatana Upaweda

DOI:

https://doi.org/10.26486/jpsb.v12i2.4833

Keywords:

Impulse Buying, Hedonic Search, Utilitarian Search, App-based Commerce

Abstract

The purpose of this study was to determine the situational factors that make consumers who use the market board application dare to have the urge to make impulsive purchases. This was done because impulsive buying is the most common behavior in purchasing. The research model consists of interpersonal influences, visual appeal, portability, hedonic search, and utilitarian search. Furthermore, hedonic search and utilitarian search on impulse buying drives. Sampling in this study used non-probability with a purposive sampling technique. The sample size was 203 respondents. The data collection technique in this study used a questionnaire distributed online according to predetermined criteria, namely mobile device users in accessing the online market board application, and having made at least one purchase in the last six months. The data analysis method used is Structural Equation Modeling (SEM). The findings of this study indicate that interpersonal influences affect both hedonic and utilitarian search activities, visual appeal does not affect hedonic search but does affect utilitarian search, portability does not affect hedonic search, but does affect utilitarian search. Utilitarian search has no effect on impulse buying drive, and hedonic search has an effect on impulse buying drive.

References

APJII. (2017), "Informasi Penetrasi & Perilaku Pengguna Internet Indonesia," Asosiasi Penyelenggara Jasa Internet Indonesia Online. Available at: https://web.kominfo.go.id/sites/default/files/Laporan%20Survei%20APJII_2022_v1.3.pdf, accessed on March 15, 2022.

Aragoncillo Laura & Carlos Orus (2018), "Impulse Buying Behavior: An Online-Offline Comparative and The Impact of Social Media," Spanish Journal of Marketing - ESIC, Vol. 22, No. 6, 42-62.

Barnes, S. J. (2002), "The Mobile Commerce Value Chain: Analysis and Future Developments," International Journal of Information Management, Vol. 22, 91-108.

Babin Barry J, W.R. Darden & Mitch Griffin (1994). "Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value," Journal of Consumer Research, Vol. 20.

Baron, R.M., & D.A. Kenny (1986), "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations," Journal of Personality and Social Psychology, Vol. 51, No. 6, 1173-1182.

Bukalapak (2022),. "Tentang Bukalapak," Bukalapak Online. Available at: https://www.bukalapak.com/, accessed on May 7, 2022

Cambridge Dictionary (2022). "Meaning of Influence in English" Cambridge Dictionary Online. Available at: https://dictionary.cambridge.org/dictionary/english/influence, accessed on April 14, 2022.

Cardoso P.R & S.C. Pinto (2010), "Hedonic and Utilitarian Shopping Motivations Among Portuguese Young Adult Consumers," International Journal of Retail & Distribution Management, Vol. 38 No. 7, 538-558.

Cooper, D. R., & P. S. Schindler (2014), Business Research Methods, Twelve Edition. New York: McGraw-Hill Education.

Engel Karin Schermelleh & Helfried Moosbrugger (2003), "Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures," Methods of Psychology Research Online, Vol.8, No.2, pp 23-74.

Garofalakis John, Antonia Stefani, Vasilios Stefanis & Michalis Xenos (2007), "Quality Attributes of Consumer-Based M-Commerce Systems," in IEEE International Conference on E-Business and Telecommunication Networks, ICETE, ICE-B, 28 July-31 July , Barcelona, pp 130-136.

Ghozali, Imam (2016), Aplikasi Analisis Multivariate dengan Program IBM SPSS 23, Edisi 8. Badan Penerbit Universitas Diponegoro, Semarang.

Hair, J. J., Black, W. C., Babin, B. J., Anderson, R. E. , & Tahtham, B. (2006), Multivariate Data Analysis, Sixth Edition. Pearson Education.

Hair, J. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2014), Multivariate Data Analysis, Seventh Edition. Harlow: Pearson.

Indonesia.go.id. (2017), "Peta Indonesia," Portal Informasi Indonesia Online. Available at: https://indonesia.go.id/archipelago, accessed on June 18, 2022

Indonesia Investments (2016), "Berita Hari Ini: Internet & Smartphone Penetration in Indonesia Estimated to Grow Strongly," Indonesia Investments Online. Available at: https://www.indonesia-investments.com/id/news/todays-headlines/internet-smartphone-penetration-in-indonesia-estimated-to-grow-strongly/item7010, accessed on March 18, 2022.

Indonesia Investments. (2017), "Kolom Bisnis: Indonesia is the World's Fastest Growing Perdagangan Berbasis Aplikasi Bergerak," Indonesia Investments Online. Available at: https://www.indonesia-investments.com/id/business/business-columns/indonesia-is-the-world-s-fastest-growing-mobile-commerce-market/item7802?, accessed on March 16, 2022.

JAKPAT.net. (2017), "Indonesia Mobile Habit Report Q4 2017," Jejak Pendapat Online. Available at: https://blog.jakpat.net/indonesia-mobile-habit-report-q4-2017/, accessed on March 19, 2022.

Jimenez Nadia, San-Martin Sonia (2016), "Trust and Satisfaction: The Keys to Client Loyalty in Mobile Commerce," Academia Revista Latinoamericana de Administracion, Vol. 29, No. 4, 486-510.

Kim Hee-Wong, Hock Chuan Chan & Sumeet Gupta (2005), "Value-based Adoption of Mobile Internet: An Empirical Investigation," Decision Support Systems, Vol.43, 111-126.

Kourouthanassis Panos E. & Giaglis George M. (2012), "Introduction to The Special Issue Mobile Commerce: The Past, Present, and Future of Mobile Commerce Research," International Journal of Electronic Commerce, Vol. 16, No. 4, 5-18.

Kuncoro Mudjarad P. (2011), Metode Kuantitatif: Teori dan Aplikasi untuk Bisnis dan Ekonomi. Yogyakarta: Unit Penerbit dan Percetakan Sekolah Tinggi Ilmu Manajemen YKPN.

Lazada (2019), "Online Shopping Mall Terkemuka di Indonesia," Lazada Online. Available at: https://www.lazada.co.id/, accessed on May 7, 2022

Lee, S. Y. (2014), "Interpersonal Influence on Online Game Choices," Computers in Human Behaviour, Vol. 45, 129-136.

Li, Z. D. (2012), "Factors Influencing Consumption Experience of Mobile Commerce: A Study from Experiential View," Internet Research, Vol. 22, No. 2, 120-141.

Moon M.A., M. K. (2017), "Consumer's Perceptions of Website's Utilitarian and Hedonic Attributes and Online Purchase Intentions: A Cognitive-Affective Attitude Approach," Spanish Journal of Marketing - EISC, Vol.21, 73-88.

Madlberger, F. A. (2013), "The Role of Atmospheric Cues in Online Impulse-Buying Behaviour," Electronic Commerce Research and Applications, Vol. 12, 425-439.

Mothersbaugh & Hawkins (2016), Consumer Behaviour: Building Marketing Strategy. 2 Penn Plaza, New York: McGraw-Hill Education.

Nugroho, S. S. (2019), "Dinamika Perdagangan Daring di Indonesia," Management FEB UGM Online. Available at: https://management.feb.ugm.ac.id/dinamika-perdagangan-daring-di-indonesia/, accessed on March 20, 2022.

Okazaki Shintaro, F. Mendez (2012), "Exploring Convenience in Mobile Commerce: Moderating Effects of Gender," Computers in Human Behaviour, Vol. 29, 1234-1242.

Pedersen Per E. (2005), "Adoption of Mobile Internet Services: An Exploratory Study of Mobile Commerce Early Adopters," Journal of Organizational Computing and Electronic Commerce, Vol. 15, No. 3, 203-222.

Parboteeah D. Veena, Joseph S. Valacich & John D. Wells (2009), "The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively," Information System Research, Vol. 20, No. 1, 60-78.

Park Eun Joo, Eun Yong Kim, Venessa Martin Funches & William Fox (2011), "Apparel Product Attributes, Web Browsing, and E-impulse Buying on Shopping Websites," Journal of Business Research Vol. 65, 1583-1589.

Parker Christoper J. & Huchen Wang (2016), "Examining Hedonic and Utilitarian Motivations for M-Commerce Fashion Retail App Engagement," Journal of Fashion Marketing and Management: An International Journal, Vol 20, No. 4, 487-506.

Primadhyta, S. (2015), "Generasi Millenial RI Paling Impulsif Belanja Barang Mewah," CNN Indonesia Online. Available at: https://www.cnnindonesia.com/ekonomi/20151102182452-92-88999/generasi-millenial-ri-paling-impulsif-belanja-barang-mewah, accessed on April 10, 2022.

Pengnate Supavich & Rathindra Sarathy (2012), "Visual Appeal of Websites: The Durability of Initial Impressions," Hawaii International Conference on System Sciences, 2013, Hawaii pp 1530-1605.

Shopee (2022), "Cerita Kami," Shopee Online. Available at: https://shopee.co.id/, accessed on May 7, 2022.

The American Heritage Dictionary (2019), "Dictionary of the English Language," The American Heritage Dictionary Online. Available at: https://ahdictionary.com/word/search.html?q=interpersonal, accessed on June 6, 2022.

Tokopedia (2022), "Tokopedia - Situs Jual Beli Online Indonesia," Tokopedia Online. Available at: https://www.tokopedia.com/, accessed on May 7, 2022.

Tuk Mirjam A., Peeter W. J. Verlegh, Ale Smidts & Daniel H. J. Wigboldus (2019), "You and I Have Nothing in Common: The Role of Dissimilarity in Interpersonal Influence," Organizational Behaviour and Human Decision Processes Vol. 151, 49-60.

Wearesocial.com. (2019), "E-Commerce Activities," Hootsuite and Wearesocial Online. Available at: https://datareportal.com/reports/digital-2019-indonesia, accessed on March 17, 2022.

Zheng, Jinqi Men, Feng Yang & Xiuyuan Gong (2019), "Understanding Impulse Buying in Mobile Commerce: An Investigation Into Hedonic and Utilitarian Browsing," International Journal of Information Management Vol. 48, 151-160.

Downloads

Published

2024-08-28

Issue

Section

Articles