Benarkah Dukungan Sosial dan Resiliensi Berpengaruh Pada Keterikatan Kerja Karyawan?

Adityarahman Nuswantoro; Alimatus Sahrah; Nina Fitriana; Netty Widiastuti

doi:10.26486/jdp.v1i2.4259

Authors

Adityarahman Nuswantoro Universitas Mercu Buana Yogyakarta
Alimatus Sahrah Universitas Mercu Buana Yogyakarta
Nina Fitriana Universitas Mercu Buana Yogyakarta
Netty Widiastuti Universitas Mercu Buana Yogyakarta

DOI:

https://doi.org/10.26486/jdp.v1i2.4259

Abstract

Karyawan yang merasa terikat dengan perusahaan dapat memunculkan perasaan dan perilaku positif saat bekerja, sehingga keterikatan kerja sangat penting untuk dimiliki oleh setiap karyawan. Tujuan penelitian ini adalah untuk mengetahui 1) hubungan dukungan sosial dan resiliensi dengan keterikatan kerja pada karyawan di bidang jasa pelayanan tumbuh kembang anak; 2) hubungan dukungan sosial dengan keterikatan kerja pada karyawan di bidang jasa pelayanan tumbuh kembang anak; 3) hubungan resiliensi dengan keterikatan kerja pada karyawan di bidang jasa pelayanan tumbuh kembang anak. Partisipan penelitian ini yaitu 62 karyawan dari tiga tempat yang melayani jasa pelayanan tumbuh kembang anak di Yogyakarta. Data dikumpulkan mnggunakan Multidimentional Scale of Perceived Social Support, The Connor Davidson Resilience Scale, dan The Utrecht Work Engangement Scale. Data dianalisis dengan teknik regresi berganda. Temuan akhir dari penelitian ini menujukkan bahwa dukungan sosial dan resiliensi secara bersama-sama dapat mempengaruhi keterikatan kerja pada karyawan.

Kata Kunci: dukungan sosial, keterikatan kerja, resiliensi

References

Astika, N. F. L., & Saptoto, R. (2016). Peran resiliensi dan iklim organisasi terhadap work engagement. Gadjah Mada Journal of Psychology (GamaJoP), 2(1), 38–47.

Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265–269. https://doi.org/10.1177/0963721411414534

Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Key questions regarding work engagement. European Journal of Work and Organizational Psychology, 20(1), 4–28.

Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Work engagement: Further reflections on the state of play. European Journal of Work and Organizational Psychology, 20(1), 74–88.

Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115

Bakker, A. B., & Leiter, M. P. (2010). Work Engagement: A Handbook of Essential Theory and Research. New York: Psychology Press.

Block, J. H., & Block, J. (2014). The role of ego-control and ego-resiliency in the organization of behavior. Dalam W. A. Collins (Ed.) Development of cognition, affect, and social relations (pp. 39–101). New York: Psychology Press.

Chughtai, A. A., & Buckley, F. (2010). Assessing the effects of organizational identification on in‐role job performance and learning behaviour: The mediating role of learning goal orientation. Personnel Review, 39(2), 242–258.

Crabtree, S. (2013). Worldwide, 13% of employees are engaged at work. Gallup, last modified October, 8. http://www.gallup.com

Dewi, M., & Ulfah, M. (2021). Buku ajar remaja dan pranikah untuk mahasiswa profesi bidan. Malang: Universitas Brawijaya Press.

Firdaus, M. M., & Rasyidah, U. I. (2022). Kepuasan terapis anak berkebutuhan khusus. Happiness: Journal of Psychology and Islamic Science, 6(1), 21–28.

González-Romá, V., Schaufeli, W. B., Bakker, A. B., & Lloret, S. (2006). Burnout and work engagement: Independent factors or opposite poles?. Journal of Vocational Behavior, 68(1), 165–174.

Halbesleben, J. (2023). Preventing Burnout and Building Engagement in the Healthcare Workplace. Chicago: Ache Management Series.

Halbesleben, J. R. B. (2006). Sources of social support and burnout: A meta-analytic test of the conservation of resources model. Journal of Applied Psychology, 91(5), 1134–1145. https://doi.org/10.1037/0021-9010.91.5.1134

Iqbal, T., Khan, K., & Iqbal, N. (2012). Job stress & employee engagement. European Journal of Social Sciences, 28(1), 109–118.

Iswanto, F., & Agustina, I. (2016). Peran dukungan sosial di tempat kerja terhadap keterikatan kerja karyawan. Mediapsi, 2(2), 38–45.

Jackson, R., & Watkin, C. (2004). The resilience inventory: Seven essential skills for overcoming life"s obstacles and determining happiness. Selection & Development Review, 20(6), 13–17.

Kular, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee engagement: A literature review. London: Kingston University.

Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford: Oxford University Press.

Mewengkang, M., & Panggabean, H. (2016). Work engagement karyawan MRN terhadap implementasi aplikasi data analisis SDM. Manasa, 5(1), 1–14.

Nuryati, N. (2022). Pendidikan bagi anak berkebutuhan khusus. Kuningan: Unisa press.

Ramdhani, G. F., & Sawitri, D. R. (2017). Hubungan antara dukungan organisasi dengan keterikatan kerja pada karyawan PT. X di Bogor. Jurnal Empati, 6(1), 199–205.

Reivich, K., & Shatte, A. (2003). The resilience factor: 7 keys to finding your inner strength and overcoming life’s hurdles. New York: Three Rivers Press.

Sarafino, E. P., & Smith, T. W. (2011). Health psychology: Biopsychosocial interactions (7th ed). New Jersey: John Wiley & Sons, Inc.

Schaufeli, W. B., Salanova, M., Bakker, A. B., & Gonzales-Roma, V. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71–92. https://doi.org/10.1023/A:1015630930326

Simbula, S., & Guglielmi, D. (2013). I am engaged, I feel good, and I go the extra-mile: Reciprocal relationships between work engagement and consequences. Revista de Psicología Del Trabajo y de Las Organizaciones, 29(3), 117–125.

Smith, B. W., Dalen, J., Wiggins, K., Tooley, E., Christopher, P., & Bernard, J. (2008). The brief resilience scale: Assessing the ability to bounce back. International Journal of Behavioral Medicine, 15(3), 194–200. https://doi.org/10.1080/10705500802222972

Soetrisno, L. C. (2017). Pengaruh keterikatan kerja dan persepsi dukungan organisasional terhadap kinerja karyawan PT. Sukses Mekar Abadi. Agora, 5(2).

Steven, J., & Prihatsanti, U. (2017). Hubungan antara resiliensi dengan work engagement pada karyawan Bank Panin Cabang Menara Imperium Kuningan Jakarta. Jurnal Empati, 7(3), 160–169.

Twenge, J. M., & Campbell, W. K. (2018). Associations between screen time and lower psychological well-being among children and adolescents: Evidence from a population-based study. Preventive Medicine Reports, 12, 271–283.

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2012). A diary study on the happy worker: How job resources relate to positive emotions and personal resources. European Journal of Work and Organizational Psychology, 21(4), 489–517. https://doi.org/10.1080/1359432X.2011.584386

Yulivianto, T. S. (2019). Job crafting dan persepsi dukungan organisasi terhadap kinerja karyawan melalui keterikatan kerja. Jurnal Ilmu Manajemen (JIM), 7(4), 1017–1028.