Dampak kepercayaan dan partisipasi karyawan Pada kinerja tidak berwujud: study ukm di merauke papua

Fety Rochyawati


Penelitian ini dilakukan dengan tujuan bagaimana dampak kepercayaan dan partisipasi karyawan pada kinerja tidak berwujud. Teknik pengambilan sample dengan judgement sampling diperoleh responden penelitian yang dilakukan pada karyawan Usaha Kecil dan Menengah (UKM) di Merauke Papua sebanyak 117 yang berasal dari 39 UKM. Metode analisa yang digunakan adalah multiple regression. Variable penelitian mengadopsi dari Mouler (2009) skala likert 5 poin. Hasil menunjukkan bahwa variable kepercayaan dan partisipasi berpengaruh kuat dan positif terhadap kinerja tidak berwujud.


UKM; Kepercayaaan; Partisipasi; Kinerja tidak berwujud.

Full Text:



Anderson, J.C. and Narus, J.A. (1990), “A model of distributor firm and manufacturer working partnerships”,Journal of Marketing, Vol. 54 No. 1, pp. 42-58.

Barney, J.B. (1991), “Firm resources and sustained competitive advantage”, Journal of Management, Vol. 17 No. 1, pp. 99-120.

Boxall. P., and Steeneveld,M., (1999), Human Resource Strategy and Competitive Advantage: A Longitudinal Study of Engineering Consultancies, Journal of Management Studies, Vol.36, no.4, pp. 443–463.

Chareonsuk,C., and C.C.,ngavej, (2008), “Intangible asset management framework for long-term financial performance”, Industrial Management & Data, Systems, Vol. 108 No. 6, 2008, pp. 812-828.

Dastmalchian, Blyton, dan Adamson, (1991), The climate of workplace, London, UK, Rouledge.

Denison,D.R., (1990), Corporate culture and organizational effectiveness, By Willey and Son.

Devenport P., (2008), “The participation of women in the New Zealand Institute of Chartered Accountants 100 years of social stereotyping?”, Pacific Accounting Review, Vol. 20 No. 3, pp. 269-281.

Dumay, J.C., (2009), Reflective discourse about intellectual capital: research and practice, Journal of Intellectual Capital, Vol. 10 No. 4, pp. 489-503.

Eden, D. and L.Moriah. (1996), ‘Impact of Internal Auditing on Branch Bank Performance: A Field Experiment’,Organizational Behavior and Human Decision Performance, Vol.68, pp. 262–71.

Fombrun C., and M. Shanley, (1990), What's in a Name? Reputation Building and Corporate Strategy, The Academy of Management Journal, Vol. 33, No. 2, pp. 233-258.

Ghozali, I., (2009), “Ekonometrika, teori, konsep dan aplikasi dengan SPSS 17”, Program Doktor Ilmu Ekonomi Universitas Diponegoro, Badan Penerbit Universitas Diponegoro, Semarang.

Heffernan,T., G., O’Neill, T.,Travaglione, and M., Droulers, (2008), Relationship marketing The impact of emotional intelligence and trust on bank performance”, International Journal of Bank Marketing, Vol. 26 No. 3, pp. 183-199.

Hershberg, (1996), Regional Cooperation Strategies and Incentives for Global Competitiveness and Urban Reform, National Civic Review.

Hitt,M.A, Ireland, R.D.,, Camp, S.M., and Sexton,D.L., (2001), Strategic Entrepreneurship: Entrepreneurial Strategies for Wealth Creation, Vol.22, no.6-7, pp. 479–491.

http://www.hutex.com/Problems.htm, diakses pada 3 Juli 2013.

http://www.scribd.com/doc/88691210/Margono-Slamet, diakses pada 10 Juni 2013.

Kantsperger. R., and W.H.Kunz, (2010), Consumer trust in service companies: a multiple mediating analysis, Managing Service Quality Vol. 20 No. 1, pp. 4-25.

Luther,R.G., J.Matatko, and D.C.Corner, (1992),"The Investment Performance of UK "Ethical" Unit Trusts", Accounting, Auditing & Accountability Journal, Vol. 5 Iss: 4, pp. 57-70.

Mahoney, J. 1995. The Management of Resources and the Resource of Management. Journal of Business Research, Vol. 33, pp. 91-101.

McCue,M.J.,N.,McCall,N,H.Robert, W.Mindy, and W.Michelle, (2001), “Financial performance and participation in Medicaid and Medi-Cal managed care”, Health Care Financing Review, Vol. 23, No.2, pg. 69-81.

Meyer,J.P., dan N.J.,Allen, (1997), Commitment in the Workplace: Theory, Research, and Application (Advanced Topics in Organizational Behavior), America.

Mouler,K., (2009), Intangible and financial performance: causes and effects, Journal of Intellectual Capital, Vol. 10 No. 2, pp. 224-245.

Mukherjee,A., and Nath,P., (2003) "A model of trust in online relationship banking", International Journal of Bank Marketing, Vol. 21 N0. 1, pp.5 – 15.

Parys, M., (2003), “Staff participation in the Belgian public sector reform”, The International Journal of Public Sector Management, Vol. 16 No. 6, pp. 446-458.

Pfeffer,J., (1995), Competitive Advantage Through People: Unleashing the Power of the Work Force, Harvard Business Press, USA.

Riegelsberger, J., M.A.,Sasse, and J.D.,McCarthy, (2003), “The Researcher's Dilemma: Evaluating Trust in Computer-Mediated Communication”, International Journal of Human-Computer Studies, Vol.58, No.6, pp. 759-781.

Robbins,S.P., (1998), Organizational Behavior : Concepts, Controversies, Applications Vol. 2. Prentice Hall, England.

Robert,P.W., dan G.R.,Dowling (2002), Corporate reputation and sustained superior financial performance, Strategic Management Journal, Vol. 23, no.12, pp. 1077–1093.

Roger C. Mayer, James H. Davis and F. David Schoorman, (1995), An Integrative Model of Organizational Trust, The Academy of Management Review, Vol. 20, No. 3, pp. 709-734.

Scundo,G., Alessandro Margherita, Gianluca Elia and Giuseppina Passiante, (2010), “Intangible assets in higher education and research: mission, performance or both?”, Journal of Intellectual Capital, Vol. 11 No. 2, pp. 140-157.

Seal,W., and P.V.,Jones, (1997),"Accounting and trust in the enabling of long-term relations", Accounting, Auditing & Accountability Journal, Vol. 10 Iss: 3 pp. 406 - 431

Sveiby, K.E. (2001), “Methods for measuring intangible assets”, available at: www.sveiby.com/Portals/0/articles/IntangibleMethods.htm/ (accessed 29 March 2012).

Teece, D.J. (2000), “Capturing value from knowledge assets: the new economy, markets for know-how, and intangible assets”, California Management Review, Vol. 40 No. 3, pp. 55-79.

Vorho¨lter, J., (2012), “Studying development organizations – towards a culture of participation?”, Journal of Organizational Ethnography, Vol. 1 No. 2, pp. 178-194.

Yousafzai, S.Y., J.G. Pallister and G.R. Foxall, 2003. A proposed model of e-trust for electronic banking. Technovation, Vol.23, pp. 847-860.

Zajac, E.J. and C.P.,Olsen, (1993), “From transfaction cost to transaction value analysis: implications for the study of interorganizational strategies”, Journal of Management Studies, Vol. 30, No. 1, pp. 131-45.

DOI: https://doi.org/10.26486/jpsb.v1i2.313

Article Metrics

Abstract view : 212 times
PDF - 1180 times


  • There are currently no refbacks.

Copyright (c) 2017 Jurnal Perilaku dan Strategi Bisnis

Jurnal Perilaku dan Strategi Bisnis

Indexed by


 Creative Commons LicenseCrossref logo

Google ScholarDimensionsipiii.png


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.